Place your wearable approximately two finger spaces up your wrist.
Ensure the sensor of the wearable (the bottom of the watch face) is placed squarely over your arm, unimpeded by your wrist, and not at an angle.
Moisture and light can impact the quality of the signal that the sensor receives so dry off your wearable if it gets damp.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article