Why am I not seeing oxygen saturation data?

Modified on Mon, 18 Dec 2023 at 12:35 AM

A LifeQ connected Moto Watch 100 will measure oxygen saturation (SpO2) automatically under no motion and good signal conditions. During the day we are quite active, even when sitting still at a desk we show micro movements. This is why most of your oxygen saturation measurements will take place during sleep. 

To improve the signal conditions for measuring SpO, try the following.

Ensure that the sensor is clean

The sensor on the underside of the wearable face may become clogged with dirt. This results in poor signal quality or even no data if it gets too obstructed.

Gently clean the sensor with a cotton bud and isopropyl alcohol (surgical spirits). If not available, wet the cotton bud with lightly-soaped water and gently rub the center window until the debris is removed.

Ensure that you have a good device fit and pressure

Please see guidelines here for how to fit your device.

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