Quit and reopen the App to try and resolve the issue:
- To quit the app, open the App Switcher, swipe right to find the app, then swipe up on the app.
- To reopen the app, go to the Home Screen (or the App Library), then tap the app.
Check internet connection:
- When the App is opened the App automatically downloads. If the internet connection is weak the downloading process could be disturbed which can cause a white screen to display.
If quitting and reopening the app doesn’t resolve the issue, try restarting your iPhone.
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