I have fitness events logged during times I haven't been wearing my device

Modified on Mon, 17 Jan 2022 at 11:30 AM

Under certain circumstances when your device is off your arm the LED lights may continue flashing and the sensors continue sampling. It is possible that this data could be misconstrued as a fitness event. 

Examples include the device lying in a dark, confined space such as a backpack or purse, or when it's placed near or on a reflective surface. 

To prevent this from happening, you can place your device on a surface with  sensors facing up (this should switch them off) or turn the device off when it's being transported. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article