My minimum and maximum heart rate values are not displayed in the app

Modified on Tue, 29 Nov 2022 at 10:10 AM

Our filters will discard data that is deemed as low quality. Loss of data during the day can impact daily values, like the minimum and maximum heart rates. Furthermore, resetting your wearable may lead to the loss of data. If the wearable was reset within the 15-minute period before the minimum/maximum heart rate in question was observed, the data won’t be displayed in the app. To further avoid loss of data, ensure your wearable is worn throughout the day, and is also worn correctly—not so loose that it moves around on your wrist too much and not so tight that it restricts blood flow. 

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